What do I need to do if “Enter PUK code” is displayed?

  • Following three consecutive failures to input the correct SIM card PIN code, the PIN code will be blocked and the request for the PUK code will be displayed
  • Before attempting to input the PUK code ensure that you have the correct code provided by Network Provider
  • After ten unsuccessful attempts to input the PUK code, the SIM card will be permanently disabled
  • Once the SIM card is permanently disabled, you will need to purchase a new SIM card